FAQs

KILN THEATRE

How can I send you my play?

Kiln Theatre only accepts submissions from agents or by request. We ask agents to email scripts as part of our policy to be environmentally friendly.

Should you have access requirements please contact us by post or phone to make other arrangements. We will be happy to help.

We try to respond to all script submissions from agents within three months. As we are a small team, we are unable to give detailed feedback on plays or projects that we are not able to take forward at Kiln Theatre.

Do you read unsolicited scripts?

We have huge ambition but we are a small team. As we do not have a literary department, we sadly do not have the resources to read unsolicited scripts.

We recommend you get in touch with one of the new writing theatres with a literary department.

We encourage you to familiarise yourself with the Kiln Theatre’s work by coming to see our shows or reading work that we have recently produced.

If you would like to invite us to see your production or to attend a reading/workshop, please contact us at artistic@KilnTheatre.com. Please note that we receive a very high volume of invitations so there may be some delay to our response – while we try to see as much as we can, our resources are limited.

What opportunities are there for playwrights?

Please read the information on the Artistic Office page about how we work with artists and script submissions, as well as the answer to “How can I send you my play?” above.

If you would like to invite us to see your production or attend a reading/workshop, please contact us at artistic@KilnTheatre.com.

What kind of shows do you programme?

For more information about Kiln Theatre and “what we look for” please click on these links on the About Us and Artistic Office pages.

Kiln Theatre seats 292 and is rarely able to programme one-person shows or to revive work that has already been produced within London.

As a professional producing theatre, it is not generally available for hire.

Do you programme visiting productions?

We do programme work in collaboration with other professional theatres and companies, both nationally and internationally, alongside work that we have developed internally.

Kiln Theatre has recently collaborated with Sundance Theatre Lab, Complicite, Birmingham Rep., Tiata Fahodzi, Paines Plough, Liverpool Everyman, Eclipse Theatre, Bath Theatre Royal, WhyNot Theatre and Plymouth Theatre Royal, amongst others.

If you are a professional theatre company and have a show that chimes with Kiln Theatre’s programme and mission statement, we would be pleased to hear from you at artistic@KilnTheatre.com.

For more information about Kiln Theatre and “what we look for” please click on these links on the About Us and Artistic Office pages.

How can I get someone to see my show?

We try to see as much work as we can, but we can’t always see all the productions that we would like to. We do travel outside of London to see work, but our financial resources are limited. We also travel to festivals to see work, particularly the Edinburgh Fringe Festival.

We encourage you to familiarise yourself with Kiln Theatre’s work by coming to see our shows or reading work that we have recently produced.

If you would like to invite us to see your production or to attend a reading/workshop, you are welcome to email us at artistic@KilnTheatre.com. Please try to give us a month in advance, as we are always busy working on productions here at Kiln Theatre, too.

Can I work as an Assistant Director at Kiln Theatre?

Our Resident Director and Young Company Director roles are always advertised through on our website and through directing networks such as Genesis Regional Theatre Young Directors’ Scheme, Jerwood Directors and others.

We sometimes have other opportunities for directors, and other artists, through our Creative Learning programme.

If you would like to invite us to see your work as a director, you are welcome to email us at artistic@tKilnTheatre.com. Please try to ask us at least a month in advance, as we are always busy working on productions here at Kiln Theatre, too.

I’m an actor. Can I audition for the Kiln Theatre?

Kiln Theatre employs professional actors only. We hire freelance Casting Directors on a show-by-show basis. We do not have a casting director in-house and all of our Casting Directors are registered with the Casting Directors Guild.

Do you have internships at Kiln Theatre? How can I apply?

Yes! Kiln Theatre offers paid internships in our Artistic Office, Marketing Department, Creative Learning Department and Development Department. All of these are advertised on our website.

What spaces are available for hire?

We offer a variety of spaces suitable for parties, meetings, award ceremonies, conferences, briefings, meetings, auditions, rehearsals and screenings.

For details, please visit our Hires page.

BOOKING INFORMATION

Can I resell my ticket?

Kiln Theatre offers a resell system for any show that is sold out. If you would like to put your ticket up for resale, please call the box office on 020 7328 1000. Please note: there will be a £1 resale fee per ticket and if your ticket is sold successfully you will receive the funds back as a credit note on your Kiln account (which can be used on future shows or events).

Can I return my ticket for a refund?

As per our terms and conditions, we do not offer refunds on tickets. However, please see about how you can resell your ticket.

Can someone else collect my tickets?

Yes. To nominate someone else to collect your tickets on your behalf, please either email the box office (boxofficemanager@kilntheatre.co.uk) or call us on 020 7328 1000 in advance of the day you are due to attend.

How do I book a wheelchair position?

You can now book wheelchair positions over the phone, in person or online. In order to access these positions online you will need to create an account or update your existing one, with your Access Requirements on the ‘preferences’ page. By ticking that you are a wheelchair user or require a wheelchair position, you will unlock starred seats on the seating plan. These are the wheelchair positions. Please call the Box Office if you have any questions.

How do I book tickets for more than 10 people?

To book or reserve 10 or more tickets, please call the Box Office.
Group bookers are entitled to Priority Booking Access, £2 off Band A & B plus one free ticket with every 10. Offer limited to Mon – Thu performances.

How do I update my account password?

How much is it to post my tickets?

Postage to anywhere in the UK is £1.50. If you require postage outside of the UK, please call our box office on 020 7328 1000.

I have requested to collect my tickets at the Box Office – when can I collect them?

Tickets will be available for collection in advance 24 hours after you have booked them. Alternatively you can also collect tickets from our Box Office on the day of the event/performance, right up until the start time.

The performance I wish to see is sold out – is there any way to get tickets?

Tickets may still become available at a later date or on the day of the event. Please call the box office on 020 7328 1000 to be added to the waiting list

What concessions are available?

Student, Equity, Unemployed, Brent Residents & Access Concessions – £2 off Band A and B on Mon – Thu Performances
Seniors £2 off Band A and B on Mon – Wed Matinee Performances

What does the ‘i’ symbol mean on some seats?

If you hover your mouse over any seat with an ‘i’, it will display a note of information about that particular seat.

Which cards are accepted at Kiln Theatre Box Office?

We accept Visa, Visa Debit/Delta, Mastercard, Solo, UK Maestro or Visa Electron.

MEMBERSHIPS AND PRIORITY BOOKING

How do I become a member of Kiln Theatre?

We do not have memberships at Kiln Theatre, but rather we ask that individuals become part of our work through donations.

We will be offering a Priority Booking scheme which will open in September for The Son, Wife, Blues in the Night and When the Crows Visit.

Priority Booking

Details of our Priority Booking scheme will be available very soon. Follow us on social media, or sign up to our mailing list to be the first to hear.

I am a member of TRIKE, does my membership still exist?

As a Trike member and you’ll still have access to £5 Cinema tickets for standard film screenings every week and £5 tickets on a wide variety of workshops, professional development opportunities and networking events.

You will also automatically become a Young Priority member, which offers Priority Access to The Son, Wife, Blues in the Night and When the Crows Visit in September for free.

Membership is totally free, if you are under 26, do get in touch.