Signposting and Support

We believe in supporting all children and young people whether or not they access our Creative Engagement programmes or visit our building. To support the local young people of Brent and the people who support them, we’ve put together a list of websites, helplines and apps that offer advice, information, and guidance on some of the issues you may face.

If you have a concern about your own welfare or someone you know on our Creative Engagement programmes you can get in touch with a member of staff you trust from the Creative Engagement Team or you can email our Designated Safeguarding Lead at


Brent Council Helpline
020 8937 1234
Mon – Fri 8am – 8pm and Sat – Sun 9am – 5pm

Brent Centre For Young People
0207 328 0918
Laufer House
51 Winchester Avenue

Mon – Thu 9:30 am – 5pm, Fri 9:30am – 6pm

Brent Centre for Young People offer a variety of talking therapies and specialised treatment in the areas of suicide prevention, tackling self-harm, eating disorders, exam anxiety and more.

Brent Bereavement Services
0774 740 1448

379-381 High Road,
NW10 2JR

Brent Bereavement Services aim to offer high quality responsive and professional services for people who request bereavement counselling or related advice. N.B Service is self-referral but 18+.

020 3317 5050

Monks Park Health Centre
Monks Park

A community clinic run by Brent CAMHS offering assessments and therapy for children and young people with mental health difficulties from birth until their eighteenth birthday.

Brent Care Journeys Movement

We Shine Bright Together
Care Journeys is a group of programmes in Barnardo’s Core Priority Programme that aim to support care experienced young people in to a “positive destination” in their lives, alongside supporting them to have their voices heard and create real change in their communities.

Brent Family Front Door
0208 937 4300 (option 1) / 0208 869 5250 during emergency hours

Contact Brent Family Front Door if you think a child or young person needs support by social care services.

Brent Youth Zone
0208 9371949 // 07810 053080

Support, advice, and resources list of local services. 

Brent Council Virtual School
Virtual School acts as a local authority champion to bring about improvements in the education and outcomes of Looked after Children and Young Care Leavers and to promote their educational achievement.

0300 800 5428 or 07550 124 393 for WhatsApp

Mosaic provides a range of activities for young people who identify as LGBT+. Activities include youth clubs and retreats as well as support services such as mentoring and counselling.

The Mix
0808 808 4994

Helping young people take on any challenges – from mental health to money, homelessness to finding jobs, from break ups to drugs. Talk to the mix online, social or free confidential helpline

New Beginnings
0300 303 4611 (Free) 24/7 Helpline: 0800 107 1754

Willesden Centre for Health
Harlesden Road
NW10 3RY

New Beginnings offer a free and confidential support service for individuals and their families affected by drug and alcohol problems. The specialist team include substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors.


Calm Harm is a free app with password protection that provides a range of techniques to relive emotional distress. It’s particularly helpful if you often use self-harm to cope.

Focus On The Go free family-based games to support 4 years and older in managing and understanding emotions.

For Me is a free app from Childline. It offers counselling, group message boards, and advice.

MindShift a free app with advice in managing anxiety and using relaxation methods.

Recharge—Move Well, Sleep Well, Be Well uses a free, personalised 6-week program to help you improve your mood and energy levels.

Smiling Mind provides free mindfulness meditations aimed at reducing stress, anxiety, and concentration levels.

MeeTwo is a safe forum for teens including advice from experts on any topic that is difficult to talk about and built-in signposting.


Change Grow Live
A national health and social care charity offering support and information on drug and alcohol use, housing, justice, health, and wellbeing. Change Grow Live offer help and advice for people under 21.

Citizen’s Advice
Citizen’s Advice offer knowledge and confidence on all areas of life. Citizen’s Advice are the largest advice-giving charity offering guidance on areas including debt and money, family, housing, and immigration.

Rise Above
This website is no longer updated but still offers relevant and interactive tips and advice for young people. Topics include body talk, relationships, and wellbeing.


Big Deal
0203 092 6964 24/7 Helpline: 0808 8020 133

BigDeal is a place for young people to get information, advice, and guidance about gambling. BigDeal offer a 24-hour online chat service.

Drinks Meter
The drinks meter gives instant feedback on your drinking. The webpage and app offer comparative information based on age, sexuality, and location. Measuring risks based on personal health factors so you can track your drinking and choose what you think is unnecessary.

0300 888 3853

DrugFam support to families, friends and carers who are struggling to cope with a loved one’s addiction to drugs or alcohol.

0300 123 6600

24-hour confidential helpline for young people with questions or concerns about alcohol or drugs, or you can chat online with advisors daily from 2pm – 6pm.

Gamblers Anonymous
Provide support for gamblers and their friends and/or family.

NHS Stop Smoking Service
For advice and support in stopping smoking you can visit the website to find your closest service.

Turning Point
Turning Point work with people who need support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability.

OK Rehab

OK Rehab specialises in local drug and alcohol rehab and addiction treatment. This treatment is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification.

Education & Employment

Become Charity – Propel
Propel is a fully searchable website for care leavers providing information on the support available to you in higher education across the UK.

Brent Connexions

020 8438 1650 |

Brent Connexions service provides information, advice, and guidance to young people in Brent about education, employment, apprenticeships, and training opportunities. Connexions host an annual ‘What’s Next’ event in March every year at Brent Civic Centre. Contact Brent Connexions to book an appoint with a Career Adviser.

Brent Family Front Door
020 8937 4300

Contact Brent Family Front Door to refer a child or young person aged 0 -25 with special educational needs and disabilities.

Brent Works
Brent Works is a free service for young people aged 16+, providing job and apprenticeship opportunities for local people in a variety of occupations.

Making the Leap
0208 962 1900 or 07483126931 for text and WhatsApp.

Making the Leap offer support and a range of activities to support young people in areas of education, career opportunities, and career and personal development.

As well as a quiz to help you find your ideal career, prospects offer information advice and opportunities for students and graduates.

Work It Out – Young Women’s Trust
07500 533 880 (text or WhatsApp) |

Work It Out is a free service for young women, including trans women and non-binary people aged 18 to 30. Work It Out offer free coaching and help with CVs and application. Young Women’s Trust also offer opportunities to connect with other young women.

Home & Family

Advance Charity
07939 845 898

Advance is an independent, client-led charity for all of those living in Brent who have experienced domestic abuse (male and female, including teenagers) and their children.

Become Charity
0800 023 2033

Become is a charity for young people in care and care leavers offering a range of services including advice and support, coaching, virtual link ups, and higher education signposting. Previous virtual link ups have including poetry writing sessions.

Brent Family Front Door
0208 937 4300 (option 1) / 0208 869 5250 during emergency hours

Contact Brent Family Front Door if you think a child or young person needs support by social care services.

Brent Gateway Partnership
Brent Gateway Partnership is a new service providing a range of services such as young carer activities, trips, and events during term time and school holidays as well as opportunities to come together and network.

If you are concerned about yourself or a child in your family you can call for confidential, free support. Tel: 0800 1111.

The Children’s Society
For a better understanding of children affected by criminal exploitation offer guidance on spotting and reporting signs of exploitation.

Coram Voice
020 7833 5792

Coram Voice is an advocacy and support service working in a variety of areas in order to support children and young people in care and care leavers.

Drug Fam
0300 888 3853

Support to families, friends and carers who are struggling to cope with a loved one’s addiction to drugs or alcohol.

Visit fearless for non-judgemental information and advice about crime and criminality.

Help at Hand
0800 528 0731

Help at Hand offer free and confidential support, advice, and information to young people in care, leaving care, or living away from home.

Men’s Advice Line
0808 801 0327 (Free)

Men’s Advice Line is for men who are experiencing or have experienced domestic abuse, and for those supporting them including concerned friends or family members.

National Domestic Abuse Helpline
24/7 service 0808 2000 247

Rescue and Response
Delivered in partnership with Brent Borough, this service supports young person aged up to under 25 who is affected by county line activities. Services include 1:1 support, family and housing support and help managing risk. Referrals to rescue and response project will also need to be made to Brent safeguarding team.


Afghan and Central Asian Association
Offering practical support for Afghans and Central Asians. Services include language classes (ESOL, Arabic, Pashto & Farsi), homework and after school clubs, sports clubs, and a community fridge.

The Bike Project – based in London and Birmingham
The Bike Project offer bikes and cycling lessons to refugee and asylum seekers. A buddying system is also available as well as family days and fundraising events.

Paiwand (Afghan Association)
Supporting the refugee community across North West London, Paiwand can offer support on issues including, housing and benefits, mental health, employment, and immigration. While also offering online and in person social activities for adults and young people.

Refugee Education UK
REUK offer a range of services for young and adult refugees. Young people services include support understanding the UK education system, mentoring and 1:1 support sessions, scholarships, and leadership courses.

Shpresa Programme
Shpresa support Albanian refugees and migrants through advice, adovacy, education and training services.

Young Roots
Offering a range of activities to unaccompanied young people, including group and 1:1 support, casework services, and social events including trips during school holidays.

Welwitschia Welfare Centre
The Welwitschia Welfare Centre offer support services to Portuguese and Spanish speaking migrants and refugees, particularly those from African communities.


Brent Cash First Referral

Sufra NW London
Based on St. Raphael’s Estate, Sufra provide food and support members of the community. The Brent Cash First leaflet is a resource helping people access any existing financial entitlements and cash first support.

Gamblers Anonymous
Provide support for gamblers and their friends and/or family.

Money Helper
Money Helper offer advice, tools, and calculators to make money management easier. Services include budget trackers and calculators, advice on self-employment, understanding pay slips, money troubles and debt.

National Debtline
0808 808 4000

Provide advice for managing any debts you might have through a free helpline open.

Step Change
Step Change offer the widest range of practical debt solutions.

Sex, Sexuality & Gender

020 7831 6562

akt supports LGBTQ+ young people aged 16-25 in the UK who are facing or experiencing homelessness or living in a hostile environment.

Brook Advisory Service
0808 802 1234

Offer a confidential, free helpline to under 25 years relating to pregnancy and contraception.

Disrespect Nobody
Guidance and advice on healthy physical and emotional relationships.

IKWRO provide support and advice to MENA women and girls living in the UK who have experienced or are at risk of ‘honour’ based abuse including; forced marriage, child marriage, domestic abuse, or FGM.

0344 334 0550

Provide support to young people who feel at odds with their birth gender, through their helpline.

Mosaic provides accessible activities, programmes and services that aim to empower community members, provide essential resources, advocate for young LGBT+ rights, and embrace, promote and endorse the diversity of young persons.

Young Stonewall
Provide information and support for young LGBT+ individuals across the UK.

Mental Health Support

Text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer. (in partnership with the mix, SHOUT and crisis)

Action for Happiness
Action for Happiness provides resources and evidence-based ideas for actions we can take to feel happier and help reduce and prevent mental ill health.

Anna Freud Centre
0207 794 2313

Anna Freud Centre provide specialist help and training and carrying out research.

Black Women’s Health and Family Support
Covers black women’s health issues, English as a second langue and black youth groups.

Child Line
0800 1111

Childline is a counselling service for parents, child, and young people. Help is free and confidential. Also offers multilingual services.

Free online support for young people delivered by qualified counsellors via text and messenger-based services. Sign up required.

0300 123 3393 (weekdays 9am – 5pm)/ 86463

Muslim Youth Helpline
0808 808 2008 (freephone)

Offers support to young Muslims in distress. Email support and online internet counselling available.

116 123 call for free any time

24-hour confidential emotional support service.

Young Minds
Charity community for emotional wellbeing and mental health of children and young people. Text and messenger services available.