Booking Information


Online: Click Here for a list of current productions / screenings (24 hours)

Telephone: 020 7328 1000 (10am-6.30pm)

In Person: Kiln Theatre & Cinema, 269 Kilburn High Road, London NW6 7JR (10am-8pm)

Please note that the box office is busiest between 6pm-7.30pm (Monday-Saturday) and 1pm-2.30pm (Wednesday & Saturday)




Previews & Wednesday Matinees £27.50, £21, £15, £10

Main Run £32.50, £26, £20, £12.50

A £1.50 postage charge may be applied for mailed tickets.

We may increase prices depending on demand, so book in advance.

We don’t charge any booking fees but do kindly ask for a booking donation.


Monday 2pm (Parent & Baby Screening) £6

Monday 6pm & 8pm £6

Tuesday 2pm, 6pm & 8pm £6

Wednesday – Sunday 2pm £8

Wednesday – Sunday 6pm & 8pm £10

Saturday & Sunday 10am £6

Live Screenings & Event Cinema £15

Prices include a £1 per ticket commission.


Kiln Card  Click Here for more information



Relevant proof of concession status will be requested when collecting tickets.


Kiln Card

Theatre: Priority Booking

Cinema: 6 Free Tickets & £2 off All Regular Screenings


Under 26

Theatre: All on Preview & Bands B-D on Main Run £10

Cinema: All Regular Screenings £5


Locals (Brent & Camden Residents) / Over 65 / Student / Equity Member / Registered Unemployed

Theatre: £2 off Band A & B

Cinema: £1 off All Regular Screenings


Schools / Education Groups (8+)

Theatre: All on Preview & Bands B-D on Main Run £10

Cinema: All Regular Screenings £5


To reserve a group email


Groups (10+)

Theatre: £2 off Band A & B + 10 ticket free

Cinema: £2 off All Regular Screenings + 10 ticket free


To reserve a group email


Family Pass

Cinema: 4 tickets for £20 available for regular U and PG screenings (2 child minimum)

Only available over the telephone or counter.


Access Click Here for more information



When you’re booking your tickets, please let us know if you have any other additional requirements that would make your visit more enjoyable or Click Here to plan your visit.



We accept Mastercard, Solo, Visa Debit, Visa Credit and Visa Electron. We do not accept American Express or Diners Card. Theatre Tokens can be used to pay for tickets in person or over the phone, but not online.



We only offer refunds where we have had to cancel a performance or screening. Exchanges may be given if a similar seat is available for the same performance. If ticket prices are higher than your original purchase, extra ticket costs will be charged. A £1.00 per ticket admin fee applies on all exchanges, and exchange requests must be done at least 48 hours prior to the event.



Occasionally we sell tickets via a small number of third party organisations. If you aren’t sure whether a third party is an official agent for Kiln Theatre tickets, please contact our Box Office. Please be advised that any tickets bought through unauthorised agents will be voided. We strongly urge audiences to only purchase tickets through authorised channels.



If you have any questions about our booking information or your booking, please email



Can I re-sell my tickets? If the performance is sold out we can try to re-sell your tickets. A £1 re-sale fee per ticket will apply and if your ticket is sold you will receive the funds back as a credit note on your account with us.

Can I return my ticket for a refund? We do not offer refunds on any tickets.

Can someone else collect my tickets? Yes, email in advance of the day you are due to attend with more information.

When can I collect my tickets? Tickets are ready to collect at any point once you’ve bought them, just bring along your confirmation email.

Is there any way to get tickets to a sold-out performance? Keep checking the website as holds and house seats may be released back onto the plan.

What does the ‘i’ symbol mean on some seats? If you hover your mouse over any seat with an ‘i’ it will display a note of information about that particular seat.