Booking Information

Opening Hours

Monday – Saturday 1pm – 6pm

Sunday closed

Closed Sunday 24 December – Wed 27 December

Open Thursday 28 and 29 December 

Closed Sat 20 December – Monday 1 January

We encourage all customers to book in advance book online.

Booking online is the easiest and safest way to choose the best seat for you.

You will receive an e-ticket which you can display on your phone or print out.

Online booking and e-tickets also reduces face-to-face interaction with our staff and queuing time.

Before or after you’ve booked your tickets, please let us know if you have any other additional requirements that would make your visit more enjoyable or click here to plan your visit.



Relevant proof of concession status may be requested on your visit. All subject to availability. 

Under 26
£10 all tickets in previews or tickets of original price of £30 and under in main run

Schools / Education Groups (10+)
£10 + free teacher for every 10 pupils, all performances. Restrictions apply. 30 tickets per performance.
To reserve a group booking email 

£2 off
Band A & B, all performances

£15 all tickets, all performances. Click here to visit the Access page for more information

Locals (Brent & Camden Residents) 
£2 off Band A-C, all performances

Over 65s
£2 off Band A & B, Mon-Tue
£20 best available for Wednesday matinees

All offers, discounts and benefits are subject to availability and cannot be used retrospectively or in conjunction with any other offers.

Free & Sponsored tickets

We offer free tickets and exclusive discounts to ensure as many people as possible can visit us. If you fit any of the below criteria, get in touch and we can help you get a ticket.

Free tickets may be offered if you are homeless, out of work or receive Housing Benefits, Income Support, Jobseeker’s Allowance or Employment and Support Allowance (valid ID, statements or proof universal tax credit will be required when collecting tickets).

We work with Tickets For Good to offer discounted/free tickets to NHS employees. Find out more here.

Discounted tickets may be offered if you are an employee of the Police Force, Fire Brigade, Armed Forces, The Coastguard, RNLI, Prison Officers or Social Care Workers (valid ID payslip and name badges will be required when collecting tickets).




Relevant proof of concession status may be requested on your visit. All subject to availability. 

Under 26
£5 all tickets on regular screenings


We accept Mastercard, Solo, Visa Debit, Visa Credit and Visa Electron. We do not accept American Express or Diners Card. Theatre Tokens can be used to pay for tickets in person or over the phone, but not online.

Refunds / Exchanges

Click here for our Terms and Conditions of Sale. We only offer refunds where we have had to cancel a performance or screening.

Third party ticket sellers

Occasionally we sell tickets via a small number of third party organisations. If you aren’t sure whether a third party is an official agent for Kiln Theatre tickets, please contact our Box Office. Please be advised that any tickets bought through unauthorised agents will be voided. We strongly urge audiences to only purchase tickets through authorised channels.

Can I re-sell my tickets? If the performance is sold out we can try to re-sell your tickets. A £1 re-sale fee per ticket will apply and if your ticket is sold you will receive the funds back as a credit note on your account with us.

What does the ‘i’ symbol mean on some seats? If you hover your mouse over any seat with an ‘i’ it will display a note of information about that particular seat.

How do I pay using credit? To book online, add the tickets to your basket and proceed to payment. Under ‘Order Summary’ you can see your current credit available. Check the box ‘Use available credit to pay for this order’. The credit will be applied automatically.

Click here to view our most up-to-date safety information.

Useful contacts

If you have a query about your tickets or Kiln Card, email

If you have a query regarding your visit, email

If you have a query regarding anything else, email